Purchase with confidence.  If you or your feline are not satisfyied with our products we would rather you return them to us for a full refund (less shipping).  Feel free to reach out to us as we strive for excellend customer service.  You are letting our handmade products into your life and we want to build trust and reassure you that you can purchase cork & feather products with confidence. 

Making sure that your cat toy arrives safely and unharmed is of utmost imprtance to us.  Any item with a bamboo wand will be shipped using a cardboard tube assembly.  They are strong, durable, protective of the product and can be used for storing your toy after playtime.  Non-wand items will be packaged carfully in a brown paper box.  We ship using USPS to anywhere in the world.